Last Updated: [Insert Date]

At Ivona Sale Store, we approach your privacy with the same dedication to excellence that defines our timeless collections. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit elegantfrocks.com or make purchases from our boutique.

1. Information We Collect

To provide our discerning clientele with a refined shopping experience, we collect:

  • Personal Details: Name, email address, shipping/billing addresses, and phone number when you create an account or place an order.
  • Payment Information: Credit card details processed through our PCI-DSS compliant gateway (we do not store full card numbers).
  • Device & Browsing Data: IP address, browser type, and browsing behavior through cookies (see Section 6).
  • Preferences: Size selections, wishlist items, and purchase history to personalize your experience.

2. How We Use Your Information

Your data enables us to deliver boutique-level service:

  • Process transactions with 256-bit SSL encryption
  • Ship orders to our global clientele (excluding certain regions)
  • Provide personalized recommendations for tops, bottoms, and dresses
  • Respond to inquiries sent to [email protected]
  • Monitor for fraudulent activity in real-time
  • Improve our website’s functionality and unisex offerings

3. Data Sharing & Disclosure

We treat your information with the discretion expected by sophisticated shoppers:

  • Service Providers: Trusted partners (payment processors, shipping carriers) assisting with operations.
  • Legal Compliance: When required by law or to protect our rights.
  • Business Transfers: In connection with mergers or acquisitions of our Glendale-based boutique.
  • Aggregated Data: Non-identifiable trends may be shared with designers.

We never sell your personal data to third parties.

4. Data Storage & Security

Your information is safeguarded with the same care as our packaged garments:

  • Encrypted storage on secure servers
  • Regular security audits of our systems
  • PCI-DSS compliance for all payment data
  • Data retention only as long as necessary for business or legal needs

5. Your Rights

As a valued Ivona customer, you may:

  • Access, correct, or delete your personal data
  • Opt-out of marketing communications
  • Request restriction of processing
  • Withdraw consent (where applicable)
  • Object to automated decision-making

To exercise these rights, please contact us at [email protected] from the email associated with your account.

6. Cookies & Tracking Technologies

Our website uses cookies to enhance your shopping experience:

  • Essential Cookies: Enable checkout functionality for footwear and accessories
  • Performance Cookies: Analyze traffic patterns to improve our offerings
  • Targeting Cookies: Personalize content based on your preferences

You may adjust cookie settings through your browser, though some features may be limited.

7. International Data Transfers

As we serve customers worldwide (with some regional exceptions), your data may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our collections are curated for adults. We do not knowingly collect information from children under 16.

9. Policy Updates

This policy may be updated to reflect changes in our practices. Significant changes will be communicated to our clientele through email or website notices.

10. Contact Us

For privacy-related inquiries, please contact our personally-staffed customer care team:

Ivona Sale Store
5157 West Kerry Lane
Glendale, US 85308
Email: [email protected]

Thank you for entrusting Ivona Sale Store with your personal information – we value this privilege as much as your patronage of our timeless style.